If you are having trouble opening shared projects, are getting stuck in a login loop, or Design Space is giving you a blank screen, you may not be using the latest version of Cricut Design Space. The new version of Design Space is a program that “lives” on your computer, and it should update automatically. However, for some reason, some users have gotten stuck on version 5.4.10.
This problem is easily remedied by uninstalling the old version of Design Space and installing the current one. Once you have the current version of Design Space, it should update automatically.
18 thoughts on “Design Space for Desktop Update Troubleshooting”
my weld option doesnt work anymore?… i have had my maker for three weeks
It’s hard to say what’s going on without more information or a screenshot. Make sure you are moving your letters or images together until they touch, selecting all of them, and then welding. Keep in mind that unless you are connecting cursive text or combining images, you don’t need to weld. Attach holds cut placement.
Here are two of my posts about welding:
I cannot even get the download page to come up. When I click on cricut design soace to download for the first time, all I get is a blank page. I had no issue downloading it on my other laptop. This laptop is newer but has windows 8.
Windows 8 is getting close to end of life. Security updates ended two years ago. I would definitely recommend upgrading to Windows 10. You also might want to check you internet speeds and ping and compare them to what you are supposed to be getting with you plan.
i have windows 10 and still had trouble
I suggest deleting and reinstalling Design Space and also checking your internet speeds and comparing those to what you are supposed to be getting with your plan. You can test your speeds at http://www.speedtest.net.
Cricut Design space froze on a blank white screen. I have uninstalled and reinstalled 4 times and still get the same result. How do I fix this? I need my cricut to make christmas gifts!
I suggest clearing the application cache. The instructions are here: https://help.cricut.com/hc/en-us/articles/360040718434-Design-Space-for-Desktop-Clearing-Application-Cache.
I am trying this because I have the same problem but the commands are not working on my Mac
This does not work! I am in the same boat. White Screen. It’s very frustrating since I have never had a problem before. The directions delete cache don’t Correspond with what’s on my Mac.
Have you called Cricut?
I am having “blank screen” issue on new version of DS with my Windows 10 HP. I have no problems with the old version, but have cleared cache and done all suggested, other than uninstall the whole thing and start over. Is that the last resort?
I would go into the settings and switch to the classic canvas. https://help.cricut.com/hc/en-us/articles/360058541293-Release-Notes-2020-11-09
I haven’t had this problem before, but when I open my cricut design space it goes blank after hit the sign in button.
Please try clearing the application cache. Please note this is not the same thing as clearing a browser cache. If you have never downloaded any projects to use offline, there is no way you can lose any projects. Clearing the DS Cache does not remove any Cricut projects you have saved to the cloud. And it doesn’t delete any SVGs etc that you have downloaded to your computer. The instructions are here: https://help.cricut.com/hc/en-us/articles/360040718434-Design-Space-for-Desktop-Clearing-Application-Cache.
I removed the cache, but it’s still not working.
If you have gone through all eight steps in the link above and it’s still not working, you need to call Cricut.